Good morning, Brandon.
25 workflows running. 42 active conversations. Your AI assistant replied to 318 customers since midnight.
Orders today +22%
147
Revenue (ZMW) +18%
K48,210.50
Avg first reply −4s
12sec
CSAT 4.7★
96%
Workflows, live status
Showing 6 of 25, view allMain commerce agentv.2.4, grok-4-1
Airtel payment handlerwebhook, ZMW
Abandoned order recovery2h, 6h, 24h escalation
Low stock alertdaily, 07:00 GMT+2
Rating and review+30 min post-delivery
Bi-weekly analytics briefevery other monday, 08:00
A
muli bwanji, do you have the SX-200 in stock?
Bwino! Yes, SX-200 is in stock at our Cairo Road and Manda Hill branches at K1,850.
can you deliver to woodlands today?
Woodlands is Zone 2, standard window. Delivery is K65, arrival in about 45 minutes. Shall I confirm?
yes please, i'll pay on airtel
Order volume · last 14 days
ZMW · all branches
Web orders
WhatsApp orders
Walk-ins
Recent activity
liveOrder VLR-2841 paid via Airtel, K1,915
2 min ago, commerce agentNew customer registered, +260 977 ••• 412
4 min ago, WhatsApp inboundLow stock, SX-200 at Cairo Road (3 left)
11 min ago, inventory watchdog5-star review captured from Bwalya K.
14 min ago, rating and reviewAbandoned order nudge sent, 6 conversations
22 min ago, recoveryReorder reminder converted, +K640
38 min ago, 30-day reorderRide-hailing pickup confirmed, ETA 18 min
41 min ago, delivery dispatcherBirthday code BDAY-10 issued to 4 customers
1 hr ago, birthday campaignWorkflows.
All 25 production workflows running in your account. Click any row for the n8n trace.
| Workflow | Layer | Status | Last run | Success | Calls / 24h |
|---|
Agents.
AI agents deployed for this client. Each one has its own personality, toolset and memory.
Primary commerce agent
liveA
Friendly, helpful tone. Understands Bemba, Nyanja and Tonga greetings, replies in Zambian English. Brief responses, ZMW pricing first, sparse emojis.
Tools wired in
search_products
manage_customer
create_order
calculate_delivery
check_branch_stock
log_complaint
web_search
Brain
Grok-4-1
Channels
WA · IG
Memory
30-day buffer
A
do you have the QX-50 in stock?
Yes, QX-50 is K2,450, currently in stock at our Cairo Road branch.
deliver to longacres today?
Longacres is Zone 2, standard window, K55. Lock it in?
Customers.
3,412 unique customers in the CRM. Tagged by segment and reorder cadence.
| Customer | Segment | Branch | Lifetime value | Orders | Last seen |
|---|---|---|---|---|---|
BK Bwalya K.+260 977 ••• 412 | vip | Cairo Road | K8,420 | 12 | 14 min ago |
TM Tariro M.+260 966 ••• 081 | regular | Manda Hill | K3,160 | 6 | 2 hrs ago |
JL Joseph L.+260 955 ••• 224 | vip | Ndola | K12,840 | 21 | yesterday |
MP Mwape P.+260 977 ••• 765 | new | Kitwe | K1,240 | 3 | 3 days ago |
CN Chola N.+260 966 ••• 003 | regular | Cairo Road | K5,680 | 9 | today |
SM Sandra M.+260 955 ••• 819 | regular | Livingstone | K2,420 | 5 | 5 days ago |
DK Dalitso K.+260 977 ••• 540 | new | Chipata | K980 | 2 | 1 wk ago |
PB Patrick B.+260 966 ••• 318 | vip | Eastpark | K14,290 | 28 | today |
Analytics.
Last 30 days, all branches, ZMW
Revenue · 30d +24%
K1.42M
Orders · 30d +19%
3,847
New customers +312
418
Top products, 30 days
by units sold01
SX-200K1,850
68402
QX-50K2,450
56103
Starter bundleK3,200
43904
Accessory pack AK480
34805
Premium service planK1,200 / yr
28906
Replacement kitK640
238Branch performance
share of revenueLU
Cairo RoadLusaka
28%LU
EastparkLusaka
21%LU
Manda HillLusaka
15%KT
KitweCopperbelt
12%ND
NdolaCopperbelt
9%LV
LivingstoneSouthern
7%SL
SolweziNorth-Western
5%CP
ChipataEastern
3%Billing.
Your Velron Digital Solutions subscription and invoices.
Current plan
activeOperator
25-workflow commerce brain, monthly retainer
K6,500
/ month, billed in ZMW
Next charge
in 7 daysTuesday, 02 June 2026
K6,500.00 ZMW
Payment method, Airtel Money 977 ••• 527
Invoices
last 6VLR-018
Operator, May 2026retainer, 30 days
02 May 2026paidK6,500VLR-017
Operator, April 2026retainer, 30 days
02 Apr 2026paidK6,500VLR-016
Operator, March 2026retainer, 30 days
02 Mar 2026paidK6,500VLR-015
Operator, February 2026retainer, 30 days
02 Feb 2026paidK6,500VLR-001
System build, setup25 workflows, onboarding, 2 wks support
15 Jan 2026paidK40,000Conversations.
42 active WhatsApp and Instagram threads, live tail in the Agents panel.
Open the Agents tab to drop into a live thread.
Campaigns.
Scheduled drips, paid campaigns, and birthday/reorder sequences.
No campaign scheduled for the next 48 hours. Welcome sequence and reorder reminder are running on schedule.
Settings.
Channels, credentials, branding and team.
Reach out to your Velron Digital Solutions engineer to change wiring — we keep credential edits manual on purpose.